Jaimes Nel (live|work) on Service Design's difficult coming of age

Really good stuff (thanks @malbonster)

The third stream as I see it is the propositional strand. In this discourse, service is best placed to effect strategic innovation due to it’s holistic perspective and freedom from material constraints. Typical clients are innovation teams looking for game changing proposition development.

Check out the http://www.colourquotesanalysis.com article