Hello BT engineer

Hello BT engineer

Hey, we've just had a \"long and very informative post\":http://www.donkeyontheedge.com/le_enraged_mutton/is_bt_still_shit.html#comment-23629 from Matt, a Luton-based Openreach engineer. I hope this really is an engineer speaking and not some perverse item from a 'guerilla marketing' agency subverting from within. He describes some real horror stories, if you're interested in the BT thing it's well worth a read:\n\nbq. I was on a fault last week and the customer drop-wire from the pole to the house was rubbing through trees so I replaced it only to get a phone call the next day from my manager asking why I hadn't charged the customer as the trees were on his property--this is the level that they are stooping to.\n\nDo they care? This thing has been simmering for a while now, I wonder at what point a BT pr person is going to chime in?\n\nIs BT still shit? (A Donkey on the Edge)