March 2008 Archives

the 955 pixel grid

I am currently looking at a guideline which reads:

  • All sites must be resizable
  • User can select higher and lower resolution and layout must adapt
  • User must be able to resize font and layout must adapt accordingly

The next line reads:

The grid is fixed and pages will be exactly 955 pixels with a 21/40 pixel step.

So hum... the site is both fixed and flexible, not sure how to approach this one. I guess a slight distortion of the space-time continuum should let me produce a design that passes muster with the brand police...

Ah guidelines ;-)

Charging for wi-fi?

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The DVD format is a fiasco born out of a desire to control the way customers consume the products they buy.

I can't imagine any parent out there who would be happy to fork out fifteen quid for a DVD full of extra features they will never have the free time to watch knowing that after a couple of weeks worth of little fingers it will become a worthless piece of unplayable plastic.

The value is the experience of your child watching the movie NOT the stone-age tech used to play it (and don't get me started on a format that lets the media owner disable the customer's menu features).

The smarter we consumers become (and the more we share our experiences), the more the techpants will struggle with their pointless offerings and hopefully, new value-creation networks will take over:-)

So anyway, I was just going to write about wi-fi before going off on one...

I just got a couple of tweets from a guy who was trying to get on the net from the brand-new Heathrow terminal 5. Unbeleivably, he was being asked to jump through hoops, fill in forms, and worst of all, pay! Now let me make this completely clear:

Charging for wi-fi is like charging for tap-water in a restaurant.

Hell, it's like charging for air conditioning, or light, or cleanliness... These are all infrastructure items that are factored into the cost of the main event.

So look, you pay for your airline ticket, you pay for your state and city taxes, you pay your airport taxes, you pay for your extra luggage, you paid for the cab to the airport. You paid a king's ransome for the latte the kid at the next table keeps threatening to spill on your keyboard so YOU SHOULDN'T HAVE TO PAY FOR CONNECTIVITY!

Ok?!?

And just so we're completely clear on this one, not only should you not have to pay with currency or credit, you shouldn't have to pay with attention or privacy. No landing pages, portals or branded content, just unfettered, universal access for all.

The worst part is we're all buying into this nonsense, the average Londoner can see five wi-fi networks from his sitting room. In a five-flat Victorian conversion counting neighbours on both sides that's 15 broadband contracts. If you just got together with your neighbours you could share a low-contention business connection for a fraction of the cost (think about it, you're collectively forking out £300 a month for a highly contended connection with no service contract or decent support while £50 split between you would secure a bandwidth-assured connection contract).

So if you don't mind, cancel your broadband and talk to your neighbours and in the meantime, disable your password and open up your wireless connection :-)

links for 2008-03-29

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fowd08

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Headscape website graphic

You know, the last couple of years I've bought conference passes and then failed to escape work long enough to attend which is daft really... so I'm going to fowd this year ok?

Anyways, I signed up on the carson website and was reading the about the speakers (looking forward to hearing Steve Pearce) when I stumbled on a link to Headscape the online home of conference chair Paul Boag.

Now, Nicky always has to explain jokes to me and I'm never sure if people are serious or not and this gets worse as I get older... So I'm gonna take a punt: I think headscape could do better. A lot better.

Thanks David :-)

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A nice man called David tweeted me yesterday with a link to a video of Russell Davies talking about interestingness, size and creativity. In the video, Russell refers to a project I did a couple of years ago for Birdseye. I just wanted to thank David as it's always nice to know there are people out there who share the passions I get out of bed for:-)

I've been thinking about advertising agencies big and small, partly because of the LGFE reunion this thursday and partly because I'm pretty much always stuck in the thick of one or other user-centred design process debate.

I sent the following question to a recruiter this morning as we're talking about maybe working together. I don't know the answer, but I'm pretty sure it's tough for a passionate user experience person to work without discovery...

Here was the question I had in mind:

80% of the magic of user-centered design happens in the discovery phase, prior to the IA proposing the information model for an interface. As most pitches involve going to the client with a ready-made proposal, agencies tend to find it difficult to produce user-centered design. Does your agency have a strategy in place to overcome this challenge?

I suppose the answer is "win the business then shove the IA through the door" but I can't imagine this guy or this guy playing it like that...

Are you a senior agency bod? How do you handle ideas of value, resonance, co-creation and needs assessment? I'm still working on the question :-)

links for 2008-03-22

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Hello BT engineer

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Hey, we've just had a long and very informative post from Matt, a Luton-based Openreach engineer. I hope this really is an engineer speaking and not some perverse item from a 'guerilla marketing' agency subverting from within. He describes some real horror stories, if you're interested in the BT thing it's well worth a read:

I was on a fault last week and the customer drop-wire from the pole to the house was rubbing through trees so I replaced it only to get a phone call the next day from my manager asking why I hadn't charged the customer as the trees were on his property--this is the level that they are stooping to.

Do they care? This thing has been simmering for a while now, I wonder at what point a BT pr person is going to chime in?

Is BT still shit? (A Donkey on the Edge)

links for 2008-03-18

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links for 2008-03-14

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links for 2008-03-12

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Clemmie's first powerpoint

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Helping Clem with her homework. The brief was "what would you do" and the required media was "any" which I felt was vague and demanding for a 5-year-old.

Undaunted, Clemmie wanted to make a film but I had to point out this was going to be a little challenging given the time we had. We ended up with a Keynote file. She made the time machine slide herself and did all the thinking. The words are all hers. My contribution was to suggest a structure and be her dtp operator:-)

The cool bit was watching her work out what was needed both to make her machine (lots of levers) and to actually get to Laura's place. It took a couple of minutes but she eventually worked out she needed to know both a place and a date (the date is spoken to the time machine using the on-board microphone and the map of Wisconsin is included above the catering tray).

links for 2008-03-07

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Knee arthroscopy part deux

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Wow, John Hardy and David Coates aren't just medical doctors, they're voice-over artists:-)

John offered me this fantastic arthroscopy footage after my operation. The arthroscope is hooked up to a video encoder which captures live footage for post-operative review. When I first received the disk it was just raw footage. After hearing about the number of arthroscopies on YouTube, John (who is not only a world-leading Orthopaedic surgeon but a painter, internet guru, web marketer and now film editor and voice-over artist) decided to have a go at an edited version.

The result is a complete transformation, a view of the whole op from me on very powerful drugs to the final phases of the joint smoothing, the whole thing narrated by the two doctors.

Oh, and before I forget, John was mortified by my earlier "before and after" pictures. He wanted me to point out that the surgery is very non-invasive and the recovery is usually very speedy. The following shot of my knee was taken roughly two weeks after the operation, the stitches are out and you can barely see the entry wounds:

knee.jpg

clem-ballet-exam.jpg

OK ma p'tite puce je te souhaite bon courage pour ton examen :-) Grosses bises et super-maxi-câlins de ton Papa!

links for 2008-03-05

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Well, this morning I've noticed a couple:

  • the great (if slightly over the top) music that accompanies tv series, movies and historical reenactments. There's something about mentions of Molière and Richelieu that brings me back a medley of pleasant, childhood memories
  • the formal acknowledgment given in lifts, restaurants and a bunch of other public places. I'm increasingly dissatisfied with the "let's just ignore each other until one of us gets off the lift" thing we do...

france inter > 駑issions > 2000 ans d'histoire

links for 2008-03-03

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links for 2008-03-01

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Radiodonkey

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This page is an archive of entries from March 2008 listed from newest to oldest.

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