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The contents of Dug's head, in no particular order.
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I don´t know why!
i have not read the conditions.
???
do you know an answer how to take the money back to my bank?
Well indeed;-)
I understand the need to cull inactive accounts, but in this age of cheap storage and on-demand processing resources there just isn't any excuse to rob a customer. By rob of course, I mean remove an account which is in credit (ie that a customer has deposited cash into).
If you have to do it for whatever reason then for crissake try and handle it a little better...